October 23-26, 2001, CRM Conference & Expo, San Francisco, California Moscone Center.  Register on line at www.crmss.com.


March 13-16, 2001, eCRM Spring 2001 Conference, Los Angeles, California Convention Center.  Mr. Pinkerton will be participating in the panel discussion:  "Privacy Policy in the eCRM Context--What's in it For Me?"  Details will be posted as they become available.